Upon placing an order, the Rip Tide team will reach out to confirm age. Upon completion of age confirmation, your package will be shipped out the following business day in accordance with the chosen shipping method. Rip Tide is not responsible for any packages lost in transit. If your package arrives damaged, you must take a video of you opening the package, and any damaged items must be returned in the original packaging to your local USPS location. Packages sent without insurance are not covered, and Rip Tide is not liable for any damaged products.